Shipping Policy

Shipping Policy

Last updated: 28 July 2025

 

Thank you for shopping with us! We are committed to ensuring your products are delivered safely and on time. This Shipping Policy explains how and when your orders will be processed, shipped, and what you can expect during delivery.

1. Order Processing

  • Processing Time: Orders are processed within 1-2 business days after payment confirmation. Orders placed after 5 PM IST, weekends, or public holidays are processed on the next business day.
  • You will receive an order confirmation email after placing your order, and a shipping confirmation email with a tracking link once your order is dispatched

2. Shipping Zones & Delivery

  • Domestic Shipping: We currently ship across all serviceable pin codes in India via reputed courier partners. If your pin code is not deliverable, we will contact you promptly.
  • International Shipping: Not available at this time.
  • Delivery Time: Estimated delivery within 2–7 business days after dispatch, depending on your location. Remote areas may take slightly longer
  • Delivery Partners: We collaborate with leading logistics providers to ensure prompt and secure shipping.

3. Shipping Rates

  • Shipping Fee: Shipping charges are calculated at checkout based on your order value and delivery location.
  • Free shipping may be offered for orders above a specified amount (if applicable, this will be highlighted during checkout).
  • All rates are inclusive of taxes and packaging costs unless stated otherwise.

4. Order Tracking

  • Once dispatched, you will receive a tracking link via email and/or SMS. You can monitor the status of your parcel at any time using the provided link.
  • If you experience issues tracking your order, please contact us at dorabloomsmail@gmail.com

5. Delivery Exceptions & Delays

  • We strive to meet stated delivery timelines but cannot be held responsible for delays due to circumstances beyond our control (e.g., adverse weather, strikes, or courier partner issues).
  • In case of non-delivery or lost packages, please report to us within 48 hours of the estimated delivery date for resolution.

6. Shipping Restrictions

  • We do not ship to PO Boxes, military addresses, or international addresses.
  • Certain products may have specific shipping restrictions due to size, weight, or legal regulations. Any such restrictions will be clearly mentioned on the product page

7. Damages in Transit

  • If your order arrives visibly damaged, please refuse to accept delivery, take video, and contact us immediately.
  • For concealed damages, report within 7 hours of delivery. Provide photographic evidence so we can assist with replacements or claims.

8. Customer Responsibilities

  • Ensure the shipping address and contact details provided at checkout are accurate.
  • If delivery fails due to incorrect information or repeated missed deliveries, return shipping charges may apply.

9. Returns & Cancellations

  • Refer to our Return & Refund Policy for information on cancellations, returns, and conditions for refund prior to dispatch.

10. Contact Us

For questions or shipping-related support, please email us at support@dorablooms.com

 or call us at +91-8792267809 (Mon–Sat, 10 AM – 6 PM IST).

By shopping with us, you agree to this Shipping Policy. We reserve the right to update this policy at any time to reflect changes in our operations or regulatory requirements.

This policy sets clear expectations for you and ensures a smooth experience from order to delivery